EOD Resources - Better People, Better Prices, Better Service

Providing uniquely complete client solutions to our Professional Services customers.

Professional Services - Knowledge, skill, reputation, and service differentiation

Professional Services organizations provide specialized services to meet the growing and challenging needs of their clients. Each Professional Services organization is unique in their delivery and targeted client base where their clients’ needs are met through a differentiation of knowledge, skill, reputation, and service. The growth of Professional Services organizations is a continuing trend where clients are reaching out to Professional Services organizations as an alternative to in-house resource allocation to vital project needs.

With the focused approach of Professional Services, consultants must be exceptional team players, unrivaled in the industry. Meeting this exclusive and distinctive resource need of Professional Services organizations is a complex and, at times, a challenging task. For Professional Services organizations, the value of a consultant goes beyond understanding what it takes to deliver and meet a clients’ needs where Professional Services organizations are looking for exceptional team players that have been there, done that, understand the process, know how to improve the process, can make recommendations, and is there to meet the specialized needs of the client. In other words, Professional Services organizations are looking for a true CONSULTANT, one that is characteristically diverse from the status quo.

EOD Resources is able to meet this complex and challenging service need of Professional Services organizations, not only through competitive pricing also through providing true consultant mentality and expertise to suit workforce needs. We provide staff augmentation by the resource, project, or team or can meet your need through a blended engagement. Consultants are available for mid-term and long-term assignments on either a contract, contract-to-permanent, or full-time permanent basis.

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EOD Resources
2205 Riverstone Blvd, Suite 252
Canton, GA 30114
phone: 770.720.2790
fax: 678.306.4787
help@eodresources.net

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Steps to a fast track / top-down change approach:: 1. Analyze how the organizational strategy and structure need to be altered; 2. Provide a recommended course of action; 3. Quick movement to restructure and implement change throughout the organization; > Emphasis: speed of response; >Emphasis: managing problems as they occur

Steps to a gradual response / bottom-up change approach:: 1. Consult with managers at all levels of the organization by top management; 2. Development of a plan of change (gradual, over time) with timetables and stages; 3. Implement change according to stages outlined line plan; > Emphasis: participation; > Emphasis: informing the organizational team as to the situation as it occurs; > Emphasis: uncertainty minimized

Ensuring the proper socialization of new employees, expectations should be set up front for new employees (and old for that matter). These expectations would include:: > Professionalism and attitude are highly regarded traits; > Your actions represent the organization in all that you do; > Focus on team mentality, you are a part of a team; > Individual contributors make for C Players; > Team players and team builders make for A Players; > You are only as strong as your weakest link (weakest employee); > Your role is very important to the company’s success; > Your commitment, to your team and the organization, is delivering high-quality output; > You take responsibility for the quality and methodology of your work; > You take the initiative; > You ensure that the work is completed on time and done to standard; > You look for solutions and how you can improve the process

Employee burnout can happen at any level of the organization and with a few strategies that focus on the employee may prevent this burnout effect. If burnout still occurs after improving job design, ensuring effective leadership and communication, and increasing job satisfaction and employee motivation, the following items are suggested ways to improve employee retention:: > Allow employees to feel a part of the decision making process. There are some decisions that are meant for the executive management team, however, there are decisions that the organization to gain participation from the rest of the employees so they feel vested in the vision of the organization.; > Ask for feedback from the employees - understand from their perspective what some of the troubles may be and ask what they would do to solve some of the problems.; > Participate in 360 evaluations - the use of multiple raters in the assessment of individuals; > Have employee-oriented events (BBQ, pumpkin carving contest, teambuilding exercises, team outing, birthday parties, etc.); > Start-up employee appreciation programs - create special awards to recognize employees; > Engage in a community-focused atmosphere - associations, community-based enrichment activities, local charities; > Encourage team building - Habitat for Humanity, walk-a-thons, food drives, charity events

Improving employee satisfaction should include short-form questionnaires that are distributed to the workforce and returned to gain an idea of how satisfying employees are with aspects of their work and how it can be improved. Sample questions would include, on a scale from very dissatisfied, dissatisfied, neutral, satisfied, to very satisfied:: > The chance to do different things from time to time; > The way my boss handles subordinates; > The competence of my supervisor in making decisions; > The way my job provides for steady employment; > The chance to do things for other people; > The chance to tell people what I do; > The chance to do something that makes use of my abilities; > The way company policies are put into practice; > My pay and the amount of work I do; > The chances for advancement for this job; > The freedom to use my own judgment; > The working conditions; > The way my co-workers get along with each other; > The praise I get for doing a good job; > The feeling of accomplishment I get from my job

Job satisfaction is referred to as the "degree of pleasure an employee derives from his or her job" by which there are two levels of job satisfaction through global job satisfaction (overall attitude about a job) and job facet satisfaction (attitudes about certain aspects of a job).: The degree of job satisfaction is highly correlated to job performance, in that "ideally we would like to be both productive and happy in our work", however, attempts to increase productivity may in fact decrease job satisfaction. This goes hand-in-hand with turnover and absence, in that "turnover and absence are often referred to as withdrawal behavior because they reflect the employee withdrawing from a noxious employment condition, either temporarily (absence) or permanently (turnover)". The satisfaction in life is also correlated to job satisfaction. There are several variables to account for when looking at employee satisfaction.

There are five critical concepts of motivation as it relates to work. These five critical concepts include:: > Behavior - an action from which we understand motivation; > Performance - an assessment of the behavior; > Ability - our capacity to perform the behavior (what can be done); > Situational constraints - environmental conditions and factors that either enable or disable our behavior (what is allowed to be done); > Motivation - forces within and beyond an individual’s being (what will be done)